Securities Enforcement & Regulatory Compliance

FINRA & Securities Arbitration

Defense of registered representatives and broker-dealers in FINRA arbitrations, regulatory investigations, and expungement proceedings.

Overview

FINRA arbitration is the primary forum for investor claims against broker-dealers and registered representatives. The arbitration process moves faster than federal court litigation, discovery is more limited, and the panel of arbitrators (often including industry members) brings a different analytical frame than a federal judge. Defending a FINRA arbitration effectively requires counsel who understands the procedural rules, the substantive securities law, and the dynamics of arbitration panel selection and management.

Michael Garcia's securities litigation background includes FINRA arbitration defense and representation of financial services clients in regulatory matters, developed during his decade at White & Case. The firm's SEC enforcement experience, with Alejandro Soto having litigated securities cases as an SEC trial attorney, allows the firm to defend FINRA matters with full awareness of parallel regulatory exposure.

The firm also selectively represents investors as claimants, including the recovery of a $20 million inheritance lost to investment-adviser fraud. Experience building claimant cases sharpens the defense work: counsel who has assembled those claims knows where they fail.

Our Approach

FINRA arbitration defense strategy must account simultaneously for the arbitration itself and any parallel FINRA regulatory investigation. Statements and documents produced in arbitration are available to FINRA regulators; arbitration strategy must be calibrated accordingly. The expungement of meritless customer complaints from a registered representative's CRD record is a separate proceeding that requires its own strategy and preparation.

Representative Experience

Securities & SEC Enforcement

  • Parallel SEC and FINRA investigation of an investment adviser

    Represents a registered investment adviser and its principal in a parallel SEC and FINRA investigation arising from a customer complaint alleging overbilling and improper gifts of approximately $5 million.

Frequently Asked Questions

What claims are typically brought in FINRA arbitration?

The most common FINRA arbitration claims are suitability, that an investment recommendation was not suitable for the customer's financial situation and investment objectives; breach of fiduciary duty; unauthorized trading; churning; misrepresentation and omission; and failure to supervise. The FINRA Code of Arbitration Procedure governs the process; most customer claims against broker-dealers and registered reps are required to be arbitrated before FINRA.

What is CRD expungement and how is it obtained?

CRD expungement removes a customer complaint or arbitration award from a registered representative's permanent record in FINRA's Central Registration Depository. Expungement requires a FINRA arbitration panel finding that the complaint was false, factually impossible, or clearly erroneous, a demanding standard. New FINRA rules effective since 2023 impose additional requirements on expungement proceedings, including the use of a special roster of arbitrators. Expungement has significant career consequences for registered representatives and is worth pursuing aggressively when the claim is meritless.

A customer filed a meritless FINRA arbitration complaint. Can we get it expunged from our CRD record?

Yes, but the process requires a FINRA arbitration panel finding that the complaint meets one of three specific grounds: it was factually impossible or clearly erroneous, the registered representative was not involved in the alleged conduct, or the claim was false. The expungement standard is demanding; a complaint that is unproven but plausible does not qualify. Under FINRA's 2023 rule changes, expungement requests must be heard by a special roster of arbitrators from a separate panel pool, and FINRA staff now participates in expungement proceedings to advocate against expungement. Courts must confirm the expungement award before it takes effect. The increased scrutiny makes expungement more difficult than before 2023, but meritless claims remain expungeable with well-prepared advocacy demonstrating that the factual findings support one of the three grounds. CRD disclosure matters enormously to a registered representative's career and livelihood, making this proceeding worth pursuing aggressively when the underlying claim was genuinely baseless.

Team

Facing a government investigation?

Time matters. Contact us before the first interview request.

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